Updated: May 13th, 2012
Guide: Fixing Laptop Freezes
Start: Laptop Keeps Freezing – The 3 Most Likely Causes And How To Fix ThemFix 1: Watching Videos/Movies Or Playing GamesFix 2: Is Your Laptop Overheating?
Wondering why your laptop keeps freezing? If so, then this post is going to provide you with all of the necessary troubleshooting tips to fix your laptop.
Follow our ‘Fix It Guide‘ pages for detailed troubleshooting instructions on how to keep a laptop cool.
The top 3 causes of laptop freezes are:
- Watching Movies/Videos or Playing Games
- Corrupt Operating System files
- Overheating
Laptops are a great tool, especially if you have one for the right reasons. By that I mean if you are a person who requires portability then I am sure you are getting the most out of your laptop.
Due to the fact that laptops are portable, means they take more of a beating and are used in many different types of environments. This can ultimately be the source of why your laptop keeps freezing.
There are several factors that need to be considered if your laptop keeps freezing. A few that come to mind are:
- Age of the laptop
- How badly have you ‘abused’ it
- What Operating System are you using
With that being said, there are a whole host of other reasons that could cause your laptop to freeze up, so these should be mentioned as well.
Other Reasons That Cause Laptop Freezes
- Virus/Spyware/Malware
- Corrupt System Files
- Corrupt/Out-dated Drivers
- Bad Hard Drive
- Corrupt Startup File
- Windows Updates
We will be provided troubleshooting steps for all of the above causes because our goal is to help you fix your laptop.
Table Of Contents: Guide For Fixing Laptop Freezes
Start: Laptop Keeps Freezing – The 3 Most Likely Causes And How To Fix Them Fix 1: Solving Freezes On Videos/Movies & Games Fix 2: Is Your Laptop Overheating?
{ 65 comments… read them below or add one }
Hi!
Thanks for your tips. I have an hp paviliion dv2700 and just recently, I installed some applications ( utorrent,real player and a .mkv to avi converter). 2 days ago, my laptop started freezing 5-10 minutes after starting it up. ctrl+alt+del is not working. I also noticed that everytime i use it, my laptop seems hotter than usual. Could it be an overheating problem or is it because of the applications?
Any suggestions?
Thanks!
Thanks Pam!
I would definitely recommend a System Restore back to a date before those apps were installed.
Here’s instructions for using System Restore.
Hello CFreeze,
Thanks for your tips. I really appreciate you actually reply everyone’s comments here. So I have a Acer Aspire 5738Z laptop and it freezes a couple of times per week and the cursor is locked (Ctrl-Alt-Del not working – which means i just have to push the power button for a while to restart) My computer is a bit more than 2 years ago. This symptom is fairly new as I remember this happened about 1 week ago. It randomly freezes and I don’t know how to prevent this.
I admit that I’ve been installing and deleting lots of programs.. but I also realized that it could be also overheating problem because I burn my laps when I put the laptop on my laps.
My computer geek friend tells me I shouldn’t mess my computer with registry cleaning program and I am pretty scared of ruining my program as I am not as knowledgeable as him.
I am still unsure of figuring out why my computer is not working. How can I narrow down the source of my computer’s problem? How can I troubleshoot?
Thanks for the kind words.
If your unsure on working with the registry, then it is best to stand clear.
I would recommend 2 options for you:
1. Try restoring your computer with System Restore to a date before the freezing began. System Restore Instructions
2. Trying running a Windows Repair on your operating system.
To rule out overheating, try using your laptop on a firm table with it actually propped up so air can flow underneath the laptop. If no freezing occurs while doing this, then it could definitely be overheating.
I have a hp laptop , don’t know what make and that but I can’t even disk defragment or do mcafrees update or anything plus I carnt even shut my laptop down as it just freezes at that aswell so basically freezes at anything, my laptop went slower and slower and now is at this state and I have had it nearly 2 years I think . Please help ASAP
Does it boot into safe mode? Start your computer and press F8 to bring up the menu for safe mode.
If it has been getting slower and slower, you may want to test the hard drive to make sure it is not failing.
hi my laptop is toshiba satellite L655. i have been using it for an year and a half now. if was in great condition until couple of months back it started to freeze oneday. that same day it froze twice or something before it came to a complete sleep. when it freeze sometimes it makes a scratching noise. well after that whenever i turn on it come to startup and worked few minutes and freeze. it works fine in safe mood. after that day safe mode was the only way of turning my laptop on. so i didn’t use my lap for couple of weeks just shut it down and kept till my exams are over so i can give it a shop. well by the time i on the laptop again after 2 weeks it worked fine. but it had funny motorbike noise coming from inside when i run. and the fan seems sometimes to stop. then i needed to go to another country urgent so i gave my friend my laptop and exchanged and went. now yesterday i took my laptop after 2 months well he told it worked fine even with gaming and skype browsing all at once. only different we both have is i use on bed he uses on table. well i now know should keep on the soft surface it will make the lap over heat. i kept on bed last night and today morning it froze and couple of times i on and off it froze. well when i took the lap from him yesterday that motor like noise din show up or it wasnt loud. now it is so loud. now i have kept in hard surface to give ventilation and using the laptop. somtime the processor stops working and freeze i noticed it that when froze the both cpu and ram lights didnt work. well now i was skyping with my friend and fell asleep and woke up to see the lap showed 4.15 as the time but i noticed the times 6pm so it has froze for more than an hour still it didn’t switch off… pls if you have anyidea please let me know. i tried registry cleaners also ran a chckdsk.
Anytime you have a laptop where the fan stops working at certain times is not a good thing at all. You can only expect the laptop to overheat. If you can’t get the fan replaced, then you are just going to have to use the laptop in a way where it gets proper ventilation.
hi..great site..my frnd has a hp compaq nx6110..it freezes once its fully loaded windows so she gave me to format bcz it heavily infected bt i dscovred tht it bcz of overheatn..th funny thng z th fan stops spinning once windows starts up loading..she has a power-on password and if i dnt input th password th fan dsnt stop spinning bt th moment i do and windows begins to load, th fan stops..its th same wth linux or ubuntu..and hw do i get past a bios password cz she dsnt knw it so m unable to enter th setup menu..wil appreciate yo reply
Couple of suggestions for you…
1. It sounds like your gonna need to replace that fan. It seems that when the computer tells it to spin faster that it can’t so it stops spinning.
2. Do this to get into the BIOS. Take the side of the case off. Look on the motherboard for a silver battery. It looks like a bigger watch battery. Remove the batter from the motherboard for 30 seconds. This should reset the BIOS to its original settings and allow you to access the BIOS.
thnx man..wil let u knw hw it al goes..
I’ve been having problems with my laptop for about 6 months now, and its almost 2 years old. It’s a HP model G60- 635 DX, and it runs on windows 7 64 bit. My laptop freezes up after pretty much every time I use it, no matter the website. I have no idea what the problem is. I run superantispyware and all it picks up is adware, all my drivers are updated, I’ve adjusted the power settings to be performance first. I ran a performance information scan and it scored a 5.2 in both the RAM and Processor categories. I’ve also tinkered with the startup programs and services with no luck. Lastly, I debug my drives once a week so that also doesn’t seem to be the problem. I’ve had my computer scan for possible problems to no avail.
Some things that seem noteworthy: my laptop freezes A LOT less if I keep doing superantispyware scans, I deleted superantispyware in exchange for Avast once and after that I couldn’t open a single program unless it was in safe mode. Also, I don’t know if its relevant but my laptop says I need to get a better charger, one that has a higher output.
David:
At this point it seems you have done a pretty good shop at trying to fix this problem.
A few suggestions for you.
1. Get rid of all your antispyware software and use only Malwarebytes. Here’s A Video On Malwarebytes
2. I would uninstall all of your current Antivirus programs and use Microsoft Security Essentials. Just Google it to download it.
I am running out of ideas with my laptop. It just freezes randomly (even at startup) and with a loop sound.
I’ve done all these things below but none seemed to work:
1) I have reformatted my computer several times and with different OS (Windows 7, Ubuntu, WIndows Vista)
2) I changed the RAM with new ones
3) I changed the heat paste on the CPU
I know it is a hardware issue, but I don’t know what should I check next. Hard Disk?? Video Card?? Please help.
Background: My laptop had a problem with overheating before, the system used to shut down automatically when it was overheating.
About the only advice I would have for you at this point would be to run the manufacturer’s hardware diagnostics on the laptop. I know for a fact that both Dell and HP have these in CD form. Those diags will test the hardware.
Hey, thanks for the reply.
The hardware diagnostic softs were written into my hard drive (no CD) and I somehow accidentally erased it when I formatted my laptop (it is a Toshiba).
Looks like I might have found the source of the problem. I am not yet sure but I think the problem comes from power issue.
I let run my laptop on battery last night and I noticed it didn’t freeze as long as the AC adapter wasn’t plugged. I am going to check out the power now. It is too soon to draw a conclusion but I suspect a malfunction in the AC adapter since I plugged it to a 220 V power supply when I went abroad last year (The adapter is compatible with 110/220 though, but I think it is mainly designed for 110 V not 220 V)
i have HP pavilion dv3 its hardly 14 months old and its freez when i click on any think then i have to wait for 5 mins
i formated many times but the problem is the same
If you have truly formatted the HD and re installed from scratch ‘several times’ as you have mentioned, then it sounds like you may have a hardware problem with the laptop. Perhaps it’s still under warranty?
i have a pavilion computer of some kind, (i forgot what it was i will tell you soon) but i have checked for viruses and foe malware, spyware, scum, etc and still my problem persists: my computer is very slow and internet access is blocked, and i say blocked because my laptop is connected and in excellent strength – wireless connection – but i have no idea what else to do and to top it all off, i cant do a fresh install of the operating system because my dad lost it, its windows vista, and i know windows vista has many problems, but so far i have not found one problem that is like this. Thanks for your help and consideration
Sam
Sam: First question I would ask, is do you have another computer that accesses the internet from your home? You want to make sure that something isn’t screwed up with your internet router.
Second, I would perhaps recommend you downloand and run a utility call ComboFix. It’s quite a powerful but very effective utility. There may be some very deep files that are infected and this utility will clean them. Read instructions on ComboFix and a Download here: ComboFix.
I have an HP Pavilion fb6-3237 and for the past couple of hours outta nowhere I can’t login. Everytime I turn on my laptop it works fine up until I get to the user select screen. After I select an account though it loads for a moment, then the screen turns black. I can still move my cursor but nothing else will work. Any suggestions?
1. Try starting your computer in safe mode. Find instructions here: Safe Mode.
If you can get it into safe mode, you may want to try doing a System Restore back to a date where you know your computer worked properly. Find System Restore instructions here: System Restore.
My HP Pavillion dv6000 has recently been freezing but only when i defrag the hard drive.
… so i dont have much of a budget to work with. also I know my registry is most likely full, is there any free/cheap program that may clear it up a lil untill i can afford a better one?
Cntr_alt+del doesn’t work, but the cursor is not frozen and the only way to turn it off is to take out the battery. i just lost my job and a month later my wife did
Defragging can sometimes be overrated. From a maintenance standpoint, I would only recommend running it once a month. I am guessing that it has been years since you actually defragged your machine? If so, then a fresh install of your OS might be the only way to get things running real well again.
I’ve both a new laptop a month ago, ASUS x52je, and from time to time it freezes for 2-3 minutes depending on what i do, i can’t watch a movie, i can’t play a game, i can’t do anything because it freezing, i observed that the third light on the laptop remains still(i think the hardware it remains frozen to when te laptop freezes)because that light ussualy blinks when the laptop works, please help me, i don’t know what to do.And I’m sorry if my english sucks… i am from Romania.Regards.and please help
I am going to say that the light that is staying lit up is the hard drive light. It’s quote possible that it could be starting to fail. I would search Google for WD Diags. Download it and run a quick test on your HD to see if it might be failing.
Hi, I have an Asus eeepc 101MT laptop and its only about 4 months old. Just recently it freezes, normally when I’m playing something from my external hard drive. When it freezes it freezes the sound and it kind of loops for about 2 seconds. There is no way out of the system when this happens. Cntr_alt+del doesn’t work,the cursor is frozen and the only way to turn it off is with the power button! I think it may have something to do with the External HD, Its a world Elements 1TB and I only have about 200GB left. Everything has been updated, I have done a full comp scan including drive E: External HD, and all is clear.
Any help will be greatly appreciated… It’s all very confusing.
Regards
Ellen
Ellen: The bottom line here is does this freezing only happen when playing something from your external drive? If so, then the problem has to be something directly with that. I would try making sure you have the latest drivers installed for that external hard drive.
i have acer 4740g,a 18 month old laptop.. 3 days ago, my laptop is struck by lighting, and my LAN card adapter is broken, although all of other device is perfectly fine. so i visit acer service center and they told me that my MAINBOARD is damaged(although my LAN card is the only things that have to be changed…) and it will cost me about 300$ to get it fix T_T….
So in the end i bought a wireless router because i still can use my wireless adapter.. yesterday when I’m listen music with my WMP, suddenly my laptop is freezing… i cannot move my mouse, or press ctrl + alt + del, and i hear a “bzzzzzzz” sound from my speaker, so i shut it down by hold the power button, today when i doing the same thing, my laptop is freezing again, with the same condition…. i calculated that my laptop is freezing after 2-3 hour. although sometimes is about 4 hours +
my question is, can my laptop be repaired with out changing the MAINBOARD?? or should i bought a new computer instead of repairing my laptop…
thanks and sorry for my bad english..
If your budget permits, I would shoot for buying a new laptop/computer. You really have no idea what else that lightening strike may have hurt in your laptop, so I would deem that laptop as being very unreliable just from that standpoint.
So, just recently, as in the past day and a half, I have been having some problems with my laptop and I can’t for the hell of me figure out what it is…
It’s a 3 year old ASUS Notebook M51Va, with 3GB RAM, Vista,
32-bit operating system, Intel Core 2 Duo CPU T5750 @ 2.GHz
And, well, basically what the problem is, is that it runs fine for about 10 minutes, then it starts to lag horribly, and freeze for about 1-2 seconds every 5 or 6 seconds, this includes any games or programs that run will freeze, the mouse movement across the screen will also freeze, and if say, any music is running, it will freeze and blank for those 1-2 seconds before resuming….
Also with the sound, after a while it becomes extremely distorted with a fuzzy staticy sound added into this problem, at first I thought it was the headset, but with everthing else being affected it seems like it isn’t just that :/
Also, using a USB internet (dongel?) with Virgin Mobile, that can say that it is connected, but I try nd get on any webpages and get IE or Firefox both saying that there is no internet so end up having to refresh the page about 20 times for it to ‘connect’
Recently updated everything, I’ve tried running full computer scans, using F-Secure and am not finding anything at all. Restarting it and it is OK for about 10 minutes before everything starts up again…
Any help or reccomendations would be wonderful, thanks!
Completely understand your frustration!
I see your laptop is 3 years old. Has there ever been a clean install of Vista since you’ve had the laptop? Any computer that is 3 years old is going to be much slower and have problematic symptoms. Consider backing up your data and installing a fresh copy of Vista.
my problem is anytime i try to play games or use the webcam it freezes and then i try to click end but then it says not responding,sometimes its different depending on what program i’m using,but i mostly use google chrome and could hardly do anything on it because of this problem, what do i need to do? I have been trying to figure it out since.
From the information given, it seems that this issue is either graphics or web browser specific.
Recommendations would be:
1. Download, install, update and run a quick scan with Malwarebytes.
2. Clear your temporary internet files, or maybe even try a different browser.
3. Ensure your graphics card drivers are up to day.
Hi there!
Lately, my laptop has been driving me absolutely nuts. For no apparent reason, everything decides to not respond. I can use my computer for about 10-15 minute intervals (once I was able to use it for a whole 45 minutes without it freezing!) but then bam, “not responding”. I can’t even access my Task Manager, so the only think I can do it hold the power button until it completely shuts down. I’ve done my share of research in hopes of finding SOME bit of advice that will actually help, but so far no such luck. I’ve defragmented my hard drive, turned off most of the unnecessary programs that start-up once my computer is turned on, but still nothing. I can’t access cookies either! I thought maybe I have a virus so I went and about McAfee Antivirus 2011 and my computer seems to be virus free. I’ve had this laptop (HP) since 2008 I believe and I bought it brand new. If you could help me in ANY way, it would be so incredibly GREATLY appreciated!
Corey: I would recommend 2 things that you should try.
1. Boot your computer into safe mode with networking. (Press F8 continually at bootup). I would then download, install, update and do a quick scan with the free version of Malwarebytes. Remove anything it finds.
2. This also could be the makings of a hard drive going bad. You may want to check with Windows System Event log and look for any Disk errors.
Also, if the Operating System has never been reloaded since 2008, it may just be time to put a fresh copy on your hard drive.
also, it doesn’t happen every time obviously since i can get in sometimes. When i can’t i have to hard shut down. Wondering also if that hurts the computer. I just tried the Lenovo boot optimizer hoping this helps too. any ideas?
Cheryl: These types of problems can be terribly frustrating! Let me give you some steps as to what I would do if I were encountering this problem.
1. I would double check the hard drive. I would run a quick test of WDDiags and see if it passes. You can download it here WDDiags.
2. I would make sure all of your major hardware drivers such as video, audio, network, etc are up to date to the latest versions.
3. Since your laptop is so new, you should have technical support through IBM. I would give them a call and see if they can help you diagnose.
Please reply back with any questions!
I have a Lenovo I5 just purchased 2 months ago. started freezing up about a month ago at start up, won’t even give me the login page. Just the circle and please wait but the circle isn’t spinning it just sits there frozen. I took it in and they said hard drive was fine, they then reinstalled the OS and it was fine for about 2 weeks. Now it’s doing it again. Starts up fine in safe mode. I took everything out of my start up menu but i don’t think that’s the issue because i don’t even get the login page.
On a number of occasions over the past two weeks my toshiba laptop fails to close down
and I have to remove the battery. I have tried control, alt, del. but get no response. Can you give me any advice?
PJ: What if you remove the battery before starting up your laptop (assuming it is plugged in with an AC adapter for power) and then seeing if it will shutdown properly with no battery in. If this is the case, then you have a bad battery.
I have an hp laptop. I’m 15, got it for Christmas last year and lately, when I am doing something, and I don’t move the mouse for two seconds, it will freeze and the only way to get it unfroze is it restart everything. I have google chrome, i also use internet explorer. my laptop is also slower then ever lately.what do i do with it?
Sami: My first question would be to you is how old is your laptop? It sounds to me like there may be a shortage of memory for it. Please reply back with some specs and we can go from there.
Hi,
My Dell Inspiron 1370 is about 16 months old and just today it has been freezing up a lot.
Every time it freezes up, I force-shut it down by holding the power button and ‘start windows normally’ on start up.
Most of the times it has been freezing up have been when I was in the middle of a game of Minesweeper…
Any help?
Thanks
David: The number of things that could be causing this are just about endless, so I’ll give you a couple of ideas that you could try that might help.
1. Download, install, update and scan your computer with Malwarebytes. You can download it from Malwarebyes.org.(the free version is just fine) Remove anything it finds.
2. Make sure your laptop is getting enough ventilation. It may be freezing from overheating.
3. Go to Dell’s website and use the service tag on your laptop to make sure you have the latest drivers for your video card, audio card and network adapter.
Those are 3 good tips to get you started in the quest to narrowing down your laptop problems.
i have the same problem and i was able to fix mine after doing some research. i found out that its a battery problem for me. so some of u with pavilion and so on might want to remove the battery and run ur laptop with plugin only.
Hi, i just got my laptop for like a month and when i was recording wih my webcam it suddenly freezes and when i keep turning on t freezs but today it worked like on internet but freezes out of nowhere i think its over heating because i use it soo many times a day
Rockaya: Try elevating the back of your laptop to help provide better airflow that should keep your laptop cooler. Also, you may want to think about seeing if there is an upgrade for the Video Camera drivers.
I have a brand new computer, bought about a year ago but just recently opened and touched for the 1st time. It’s an Acer Travelmate 2480 running on Windows Vista home basic 32. My computer is running extremely slow, when I opened of course I had several required windows updates and I did each one of them, computer takes forever to start a program and randomly but usually I get a “not responding” error message on any program that I may be attempting to use, also updated all drivers. BTW: takes internet explorer at least 5 minutes to load… Not just when I’m online, Microsoft word takes it’s time too. What can I do??
Shay: There are any number of things that could be causing this. From what I can see, it looks like this laptop has a Celeron processor, so that is the first warning flag. Although Celerons are cheaper, you don’t get the same performance out of them. Also, make sure that laptop is maxed out with RAM. It looks like it only support up to 2GB of RAM(even this is very low for running Vista). The last think would recommend would be to run a check disk on the hard drive to ensure it isn’t going bad.
My laptop has recently been completely locking up after about 10-20 mins of use.. whether im using alot of programmes or just one it will still do it! sometimes i get a bsod of “kernel inpage data error” but the last few times i havent..just been unable to move the mouse/use the keyboard. maybe just a coincidence but its only been happening since i started actually using my Wi-Fi.. it is a HP Presario CQ-61 laptop. have ran all virus/malware checks etc without anything making a difference. tried updating all the drivers and as far as i know they are upto date, doubt overheating is a problem either because it never really gets too hot..only had it for just over a year. any idea what it could be?
Antony: If you have ruled out overheating, drivers and spyware/malware, then you are probably looking at some corrupt operating system files. I would look into performing a repair on your windows installation. I do not mean wiping your computer clean and starting over, but doing a Windows repair. If you need some assistance with this, just reply back with what operating system you are using.
Well, i just bought this laptop about 5 months ago and it froze. the only thing that froze was mozilla firfox but everything else is perfectly fine. it doesnt overheat. it is still frozen so i am using internet explorar. Also, i cannot exit out my Browser!!! What do you think is wrong?
Guisue: You need to download Malwarebytes to your computer and then install it, update it and run the quick scan. I would remove everything it finds. Malwarebytes is by far the best spyware/malware software available today…that’s free. Get more info on Malwarebytes by checking out this post: Computer Freezing
I bought a brand new Toshiba Satelite L775D-S7222 laptop on July 15th, and I have had no problems with it so far until last Tuesday. I clicked on Google Chrome, and before it could come up, a load buzzing noise started and the computer froze for 15 seconds before it went to the blue screen . I quickly manually shut it down. I ran the check disk utility and it was perfect. Then I ran a full Norton Security Scan, and it found nothing wrong, every single fill was clean. So I was really confused as to what caused this. Then just 3 hours ago, it happened twice on me. Now I don’t know if this is an overheating issue with the battery, the hard drive, or the portable battery might be too hot. I am really confused.
Kyle: First thing I will mention is that if you bought your laptop just in July, it should still be under warranty…not 100% sure, but it should be as most manufacturers have a 1 year warranty.
Probably the first thing I would recommend would be if your laptop boots into Windows is to do a system restore back to before it had the first blue screen. After doing that, I would download, install, update and run Malwarebytes on it…a quick scan and remove anything it finds.
its a buzzing sound like bzzzzzzzzzzzzzz wherein there is a vibration of the laptop? I check the hard drive using the LG smart care wherein in has a diagnostic of the hard drive and the result is my hard drive is functioning well, so what do think it is?
I just bought a LG A510 laptop 2 days ago and it easily gets hot, it get freezes once with a annoying sound i removed the battery and it stop, what do you think is the problem?
Dennis: I am sorry to hear that your new laptop seemed to have frozen up on you…but it is a computer and they do freeze!
Specifically for this issue, I guess we would need to know whether the sounds coming out of your laptop was a static filled sound…or whether it was a loud ‘ticking’ sound.
If it was a sounds filled with static, then it could have just been some sort of ‘glitch’ with the sound card…I would recommend just monitoring your laptop over the next few days.
If it was a loud ‘ticking’ sound, then it could quite possibly be a hard drive going bad. In this case, I’d recommend running the check disk utility to verify that the hard drive is good.
Hi. I have vista on my laptop and recently it has started to freeze unexpectedly. It doesnt matter what I am doing at the time, it just freezes and the cursor turns into the spinning circle. If I press ctrl-alt-del it takes a few minutes and eventually a message comes up which reads something like; logon process has failed to identify security options (not word for word). It is very frustrating and each time it happens I have to just hold the power button to turn off the computer.
Is there anything I can do? Would it help to wipe the computer and update to windows 7?
Any suggestions would be greatly appreciated
I am a bit confused as to when exactly you are getting this error. Does it happen when you try to login to your computer? Or does it happen when your desktop is loaded and you are using different programs?
I turn on my laptop (Toshiba satellite L 300) , put in my passwords, and ‘configuration updates stage 3 of 3 0% complete, do not turn off computer’ comes onto the screen. after a minute the laptop starts back up again. i dont no much about computers, i went into the settings n defaulted them but nothing changes
Shane: I am assuming you either have Vista or Windows 7 on this laptop. It looks like this is a common error, but there doesn’t seem to be one steadfast fix for it.
Without being in front of the computer, I would recommend this fix from Microsoft:
MS-KB949358
There are 2 methods you could try from this link. Have a look and be sure to reply back!
Hi. My laptop i just got was peviosly owned. I wiped it and put winds xp revision 2 on it, and it still has problems. It might be over heating but if its not what do i do?
Could you please expand on what the problems are with it? Perhaps it randomly freezes? Perhaps it just shuts down at random times?
Please provide more information regarding what the problems are and we can help you more from there.