It’s happened to us all before. It may be the start of your day and you turn your computer on. Without thinking twice, you go and grab yourself a cup of brew or do some other task that will give your computer time to boot up. When you come back to your machine you find that it is either frozen or has just simply shut down. You then proceed to ask yourself – Why did my Computer Freeze at Startup?
When your computer freezes at startup or fails to load windows, it is typically either a hardware issue, a corrupt driver, or a bad operating system file. The most important thing to to when trying to fix this issue is to find the source or cause of the problem. It’s normally a process of elimination.
Here are some very important steps to take if your computer is freezing during startup:
- The first thing you should try is to boot up using what is called “Last Known Good Configuration“. In order to do this, you need to turn your computer on and start to hit the F8 key right away. Hit it continuously until you see the Advanced Boot Menu. You will see a list of different boot up options. Select ‘Last Known Good Configuration”. I would say that this works around 80 – 85 percent of the time. If you computer boots up, then you need to either uninstall the new piece of hardware you installed or the driver that is causing the issue. You may also want to scan your machine for Spyware or Malware.
- If ‘Last Know Good Configuration” doesn’t work, then you should repeat the same process as shown above to access the Advanced Boot Menu. This time, you will select Safe Mode. After a large list of files scrolls down your screen, your desktop should load up. If it does, then we are driving home the fact that the issue is most likely due to an invalid driver or a corrupt registry key.
- If your machine still does not boot in safe-mode, then you are looking at either a hardware or operating system issue. If you have recently added a piece of hardware to your computer then you may want to remove it and see if it boots. Another really good step to take is to unplug or disconnect any hardware that is not needed at boot. So what you could do is pop open the tower and disconnect things such as your CD-ROM, Floppy Drive, Modem, Network Card, and etc… You may also want to re-seat the RAM, CPU, and Video Card.
- If none of the above options work, then you should try a Windows Repair. Only do this if you have the Operating System CD that came with your computer. You want to make sure that you are not restoring the machine back to when you first bought it, but that you are simply repair the version of Windows you have installed. If you boot from the OS cd, you will see the options there to repair your windows installation. This method sometimes takes a little while, but it is usually effective and does its job without you losing any data and actually fixing the problems.
In the previous post, we learned what typically causes a computer freezes. In this post we covered some things you can do if your computer freezes at startup. I would highly recommend a great piece of software that will keep your drivers up to date and will also identify drivers that are outdated or corrupt. Click Here to check out Driver Checker.
~Cheers

{ 12 comments… read them below or add one }
Hi, my Computer Freezes right at startup on normal and Safe mode. I have had this comupter for about 2 years and it just started acting up recently when i tried to install new windows updates and it would freeze my computer and I would have to do a system restore. What can I do to resolve this issue, and what is causing it? Also I know i have no malware or other viruses on y computer, and when it does work it is super fast and generally a good running computer.
First thing you should try is to use ‘Last Known Good Configuration’. This is accessible where you select to use Safe Mode.
Second thing you should try is running a Windows Repair/Startup Repair(Windows 7). You can do this by booting off of the operating system CD/DVD. If you are running Windows 7, then there should be a ‘repair’ option on the Advanced Boot Menu where you select to run Safe Mode.
Same problem as above. Dell XPS, running Vista since 09- Safe mode runs fine, normal freezes upon log in. No new hardware, rarely use this computer for internet. Can I get a step by step direction as where to go from here? What can I do in safe mode that will allow me to get my normal vista back?
Sure thing. We will do our best to help you out! There are two things I would recommend you do, and instead of booting into Safe Mode, I would boot into Safe Mode with Networking to perform the following steps:
1. Use Malwarebytes on your computer. Check out my step-by-step on how to download, install, update and run Malwarebytes.
2. After you run Malwarebytes, I would start back up in Safe Mode with Networking and perform the following steps:
a. Go to Start > Run and type MSCONFIG then click OK.
b. Go to the Startup Tab
c. Click the ‘Disable All’ button.
d. Ok out of all of those windows and reboot.
Let your machine reboot in normal mode and see if you make any progress!
My computer freezes at startup, in welcome screen, i have tried to
– Go to Start > Run
– Type msconfig
– Click OK or hit Enter
– Go to the Startup Tab
– Click ‘Disable All’
but it didn’t work, what else can i try?
I am assuming that after you did this, your computer still freezes. At this point I would try and see if it boots into safe mode. Here is how to get into safe mode:
-Reboot your computer
-About 3 seconds after turning it on, start tapping the F8 key
-This will bring up a menu
-Use your arrow keys to highlight Safe Mode
-Press Enter
If your computer boots up and loads your desktop, then you know you have made some progress! What you may want to do next is to follow the same steps above but select ‘Safe Mode with Networking’. This will allow your computer to boot into safe mode, but you will also have internet access. I would then download, install, update and run Malwarebytes.
I just wrote a HowTo on how to use Malwarebytes. Click Here to view it.
I got a windows 7, but on the start up where the 4 flying balllz come it freezez! It was ok for 2 years!! plzzz help !! ( sorry my english is weak )
I’d say that there are 2 possible reasons why this is happening:
1. A corrupt driver
2. Corrupt system/boot files
Resolutions you could try:
1. As soon as you start your computer, start pressing F8 and try booting into safe mode. If it boots into safe mode, then its a save bet that it is a driver issue.
2. Boot off of your Windows 7 CD and run a startup repair
Cheers!
I have a strange problem indeed. My laptop seems to boot up fine, up until the desktop. When the desktop appears, i have about a second or two to move my mouse before it completely freezes. It will stay that way for about 5 or 10 minutes before the computer just shuts off.
The first time I tried to boot it up in ‘Safe Mode’, I could do so. But any attempt after that was met with a perpetual “Please Wait” loading screen before the desktop showed up. However, it worked when i tried ‘Safe Mode with Networking’.
This Toshiba laptop is only roughly 1 year old.
This sounds like it might be a problem with a program that starts after you logon to your laptop. I would try these 2 things.
I am assuming the laptop is running Windows XP?
1. If there is a way for you to load the desktop..whether via regular mode, safe mode with networking or regular safe mode, then try turning off all startup applications. You can do this by following these steps:
– Go to Start > Run
– Type msconfig
– Click OK or hit Enter
– Go to the Startup Tab
– Click ‘Disable All’
After clicking OK, your computer will ask you to reboot. Go ahead and do so and let it reboot in regular mode. See if that fixed the problem.
2. Download, install and run Malwarebytes. You can download from Malwarebytes.org. Just select the Free version. Just be sure that you update the program before running a Quick Scan. Remove anything it finds.
Let us know if this helps you at all!
Cheers,
CFTeam
hi.
I have this problem. my computer get freez at time of window startup. or when i play any song by winamp or media player it get freez.
i have formated my pc .now what should i do?
Kary: Let me ask you first how old is your computer? From what you have initially described, it seems that you may have some corrupt audio card drivers or your audio card may not be working properly.